Privacy Policy Statement
Your privacy is essential and fully respected at every step
Introduction to Data Practices
This Privacy Policy explains how we collect, use, and protect your personal data while providing automated trading recommendations and related services. Our standard is to maintain strict compliance with Canadian data privacy laws, ensuring security and transparency.
By using our website and services, you agree to this policy and consent to our data collection and handling practices as described below. If you have questions, please contact our support team for clarification.
What Data We Collect
We collect information you provide directly and data collected automatically through your use of the Quexorilam platform and tools.
Data You Provide Directly
- • Personal details when creating your user profile.
- • Contact information submitted through our web forms.
- • Preferences for notification, analytics, and dashboard settings.
- • Correspondence with our support or technical teams.
- • Feedback, survey, or research contributions.
Data Collected Automatically
- • Device and browser details for security purposes.
- • Usage patterns, feature interactions, and navigation flows.
- • Log files for troubleshooting and performance monitoring.
- • Session and cookie data for authentication and tracking.
- • Aggregated data for analytics and product development.
How We Use Your Data
Personal data supports platform personalization, service delivery, security, analytics, and compliance purposes.
- • Enabling your account and managing user access.
- • Providing automated trading recommendations on request.
- • Improving platform features and user experience.
- • Troubleshooting performance and technical issues.
- • Ensuring account verification and fraud prevention.
- • Fulfilling regulatory, legal, or compliance obligations.
- • Communicating updates or service-related changes.
Our Data Promise: We apply the highest standards of security and transparency to every aspect of our platform and will not sell your personal information to third parties.
How Information May Be Shared
Information is only shared with service providers or partners essential for platform operation, security, and regulatory compliance.
Service Provider Relationships
We partner with reputable third-party vendors for necessary platform functionality, always under strict contractual agreements protecting your personal data.
Legal Compliance and Disclosures
Data may be disclosed if required by Canadian law or court orders.
Anonymous Usage Statistics
Aggregated data is used to improve services and features.
Your Privacy Rights
You are entitled to access, correct, or request deletion of your personal data, and may exercise other statutory rights provided under Canadian law.
- • Request access to the personal information we hold about you.
- • Request corrections to inaccurate or outdated personal data.
- • Request that we delete your personal account data.
- • Request a digital copy of your personal information.
- • Object to certain processing activities concerning your data.
- • Request limits on how we use your information for specific purposes.
Please contact us to exercise any of your user rights, and we will respond promptly as required by law.
Securing Your Personal Data
All personal data is secured through technical controls, encrypted transmissions, and restricted access standards.
Technical Safeguards
- • Data encryption in transit and at rest.
- • Multi-factor authentication safeguards.
- • Regular security testing and penetration checks.
- • Automated intrusion and anomaly detection.
Organizational Safeguards
- • Privacy-focused staff training and access control.
- • Incident response policies and escalation protocols.
- • Data minimization and regular auditing procedures.
- • Vendor due diligence for all service partners.
Data Retention Policy
User data is retained only for as long as required for service delivery, account management, or compliance obligations.
- • Profile details held during active use.
- • Sessions, analytics, and preferences retained for active users.
- • Support correspondence saved for recordkeeping needs.
- • Payment and transaction details stored per legal requirements.
- • Marketing opt-in preferences maintained as instructed.
Data deletion is processed on account closure or request.
Transferring Data Internationally
If personal data must be transferred outside Canada, we ensure appropriate legal safeguards protect your information.
- • Standard contractual privacy terms with all partners.
- • Transfers limited to necessary platform operation.
- • Data continues to be secured under Canadian standards.
- • User notification in the event of policy changes.
How We Use Cookies
Cookies help deliver secure authentication, enhance your sessions, and improve analytics for platform optimization.
Cookie Types Used
- • Required for core functions such as user login and account maintenance.
- • Monitor platform reliability and respond to technical errors.
- • Support custom preferences for dashboard and analytical views.
- • Enable features based on your interactive selections.
You can control cookie settings and learn more in our Cookie Policy.
Privacy Policy Updates
We may revise this Privacy Policy to reflect regulatory shifts or operational updates.
- • Policy updates posted directly on our website.
- • User communication if major changes take effect.
- • Ongoing review ensures accuracy and legal compliance.
- • Date of latest update is always displayed.
Continued use of our platform confirms agreement to the policy's latest version.
How to Contact Us
Questions about this policy can be sent to our privacy support team.
Quexorilam
50 Carroll Street, Toronto, ON M4M 3G3 Canada
Phone: +1-603-582-2428
Email: content@quexorilam.com
Last updated December 15, 2025.
Effective as of December 15, 2025.